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Monday - Friday |
7:30 am - 4:30 pm |
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Saturday |
Closed |
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Sunday |
Closed |
Requests made after 4 p.m. on weekdays or on weekends and holidays are processed the following business day.
Patrons are notified by email when items are ready for pickup.
Filled article requests are uploaded to patron's ILLiad account.
If the request cannot be filled, patron will be notified.
Pickup for books and audiovisuals is at the circulation counter.
Credit/debit card payment is required at pickup unless a departmental account number is provided on the request.
Document Delivery/Interlibrary Loan Fees

ILLiad
The library uses ILLiad to process all interlibrary loan and document delivery requests.
First-time users register here
Online Interlibrary Loan / Document Delivery Services
Service is available to all Texas Tech Health El Paso faculty, residents, students, and staff requiring books, photocopies of journal articles, or audiovisuals not available at the library.
Interlibrary Loan and Required Textbooks
If you need a textbook for a class, we do not recommend that you request this book through Interlibrary Loan. ILL staff cannot guarantee when books will arrive, and the loan period may not last for the entire semester. Furthermore, many libraries do not purchase textbooks (or are unwilling to lend textbooks to other libraries); as a result, most ILL requests for textbooks must be canceled.
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Interlibrary Loan |
Document Delivery |
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Routine |
FREE - Requests for items not owned by the Texas Tech Health El Paso libraries, such as books or journals from non-TTUHSC El Paso libraries. Requests are processed within 2-10 business days. |
FREE - Convenience PDF copies of journal articles or book chapters already owned or licensed by the Texas Tech Health El Paso libraries when the patron cannot self-service scan the item (e.g., distance students, or the journal is held in remote storage). |
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Rush / |
NOT FREE – Rush requests for the above items. Requests are processed within 24 hours (Note: Physical items such as books and DVDs are not eligible for rush delivery.) |
NOT FREE - Convenience PDF copies of journal articles or book chapters already owned or licensed by the Texas Tech Health El Paso libraries when the patron cannot self-service scan the item (e.g., distance students, or the journal is held in remote storage). |
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Routine |
Rush
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Emergency / Urgent Patient Care
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2 - 10 business days to process.
The vast majority of these are completed within 2 business days. |
1 business day to process.
Only articles and book chapters are able to be rushed. |
4 hours to process. Only articles and book chapters are able to be rushed. |