Interlibrary Loan (ILL) and Document Delivery: General Info

Create ILLiad Account 

ILLiad Login 

Routine

2 - 10 business days to process.
Free ILL for Texas Tech Health El Paso patrons. There is a fee for contract and public users.
The vast majority of these are completed within 2 business days.

RUSH

1 business day to process.
There is a fee associated with this service.
Only articles and book chapters are able to be rushed.

Emergency

4 hours to process.
Urgent patient care only. 
There is a fee associated with this service.
Only articles and book chapters are able to be rushed.

• Patrons are notified by email when items are ready for pickup.

• Filled article requests are uploaded to patron's ILLiad account.

• If the request cannot be filled, patron will be notified.

• Pickup for books and audiovisuals is at the circulation counter.

• Credit/debit card payment is required at pickup unless a departmental account number is provided on the request.

 Document Delivery/Interlibrary Loan Fees

Walk-In Interlibrary Loan / Document Delivery Services

The Library does not accept walk-in, email, faxed, or printed interlibrary loan or document delivery requests. All requests for articles, books, audiovisuals, etc. need to be requested via ILLiad.

Computers are available at each library location for patrons to log in to their ILLiad account, and library staff are happy to assist patrons in creating an account.

Online Interlibrary Loan / Document Delivery Services

Service is available to all Texas Tech Health El Paso faculty, residents, students, and staff requiring books, photocopies of journal articles, or audiovisuals not available at the library.
 

Interlibrary Loan and Required Textbooks

If you need a textbook for a class, we do not recommend that you request this book through Interlibrary Loan. ILL staff cannot guarantee when books will arrive, and the loan period may not last for the entire semester.  Furthermore, many libraries do not purchase textbooks (or are unwilling to lend textbooks to other libraries); as a result, most ILL requests for textbooks must be canceled. 

NOTE:  Requests for items available either in print or through library resources (Document Delivery) will be filled and billed to the patron's department. If you would prefer library staff to notify you that an item is available so that you may access it yourself, please state so in the notes section of your ILLiad request. 

Requests made after 4 p.m. on weekdays or on weekends and holidays are processed the following business day.