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Texas Tech Health El Paso Libraries: Issues Notification

Known Issue

EBSCO Article Linking from Raider Search blocked by Lubbock EZ Proxy
Discovered: 12/23/24
Description: When linking out to an EBSCO article, users are directed to an intermediate page for EBSCO to match specific articles. After auto-redirected to the matched article, given the option to select from an article list, or search for the article if not found, users are directed to a Lubbock EZ Proxy “Ooops! You appear to be on the TTUHSC El Paso campus” page (see below).
Temporary work around: 

  1. Users can login to Raider Search with their eRaider prior to linking out to EBSCO. 
  2. Users can also use Raider Search to find and link to the EBSCO Journal page then navigate to the issue and article they need.

Status: In Progress  – Lubbock contacted and EBSCO help case opened